天涯海角社区

How To Change Your Password

Overview

For employees and students with Microsoft 365 accounts

  • Direct link to change password:
  • Direct link to change password recovery phone and email: 
  • Direct link to password reset: 

If you are a former student or employee, call the 天涯海角社区 Contact Center 352-395-5000 to ensure you have a valid personal email address on file. Once you have verified your personal email address is up-to-date, please use the appropriate link to manage your password:

Instructions

Clicking on each section below will display instructions and tips for that section.

  1. If you do not have valid contact information saved in your account, you will be prompted to provide that information the next time you login. Click the "Next" button to proceed.
  2. On the next screen, you can provide a non-SF email address, a phone number, or both.
    • If you elect to provide a phone number, select the country code and type the number, including the area code. When finished, click the "text me" button (cell phones only) or the "call me" button to receive a verification code. Enter the verification code in the appropriate box, and click the "verify" button.
    • If you elect to provide a non-SF email address, type the address in the Authentication Email box and click the "email me" button. Enter the verification code in the appropriate box, and click the "verify" button.
  3. Once you have entered either a phone number or non-SF email address, you can click the "finish" button to complete the process.

  1. Log in to Microsoft 365's web interface (instructions on how to login).
  2. After you have logged in, click on the Settings icon and select "Change your password".
  3. On the following screen, type your current password in the "Old password" box, and the new password in the "Create new password" and "confirm new password" boxes. Once you are done, click the "submit" button.

  1. When logging in to Microsoft 365, click on the "Can't access your account" link.
  2. Type your email login/user name (not your email address) in the User ID box, type in the characters shown in the picture below that in the appropriate box, and then click the "Next" button.
  3. Select which method you want to use to verify your identity.
  4. Enter the verification code you received, and click the "Next" button.
  5. Type a new password in the "Enter new password" and "Confirm new password" boxes, and click the "Finish" button.

  • Your password needs to contain an upper case letter, a lower case letter, a number, AND a symbol somewhere in it
  • Except for SFPD and ITS employees, the minimum password length is 8 characters (minimum for SFPD and ITS is 15 characters)
  • The maximum password length is 20 characters
  • Your password needs to be unique every time you change it -- you cannot change your password to something you have already used on the 天涯海角社区 system
  • If you change your password while logged in to a computer on the SF network, you will need to log out and then log back in to the computer

Tips